Vivint is a well-known name in the home security industry, offering advanced and comprehensive security solutions for homes. Here is an in-depth review of Vivint Home Security, covering its pros, cons, and pricing.
Pros
- Advanced Technology and Smart Features: Vivint stands out for its use of cutting-edge technology. Their security systems are highly intelligent and incorporate features such as AI-powered security cameras. These cameras can proactively identify potential threats and provide clear, high-quality video footage. The Smart Deter technology is an exclusive feature that intelligently identifies and deters real threats by using light and sound to scare away intruders before they can break in.
- Seamless Integration: One of the major advantages of Vivint is its seamless integration with other smart home devices. It works well with popular platforms like Amazon Alexa and Google Assistant, allowing users to control their security system along with other smart devices through voice commands. Additionally, it can be integrated with Philips Hue smart lighting and Nest thermostats, creating a unified and convenient smart home ecosystem.
- Professional Installation and Support: Vivint offers professional installation services by licensed technicians. These experts ensure that the system is set up correctly and functioning optimally. They also provide training to users on how to use the system and the associated mobile app. The company’s 24/7 monitoring and support team is always available to assist in case of emergencies or any issues with the system.
- High-Quality Equipment: The equipment provided by Vivint is of high quality and built to last. From door and window sensors to motion detectors and smoke detectors, all the components are reliable and sensitive, ensuring the highest level of security for your home. Their doorbell camera pro, for example, offers an industry-leading 180° x 180° field of view, an illuminating red ring, and a 65 dB speaker, providing excellent package protection and enhanced security for your porch.
- Customizable Packages: Vivint offers customizable security packages to suit the specific needs of each homeowner. Whether you need a basic security setup or a more comprehensive solution with additional features like home automation and video surveillance, you can build a package that fits your requirements and budget.
Cons
- Expensive Monthly Monitoring: One of the main drawbacks of Vivint is its relatively high cost of monthly monitoring. The prices can range from $29.99 to $44.99 per month depending on the level of service and features you choose. This can add up over time and make it a more expensive option compared to some of its competitors. Additionally, there may be extra costs for add-ons such as extra video storage.
- Moving Fee: If you move to a new location, you will have to pay a moving fee of $129 to get your system reinstalled. This can be an inconvenience and an additional expense for those who are frequently on the move.
- Proprietary Equipment: Vivint uses its own proprietary equipment, which means that if you decide to switch to a different security provider in the future, the existing equipment may not be compatible. This can be a limitation for some users who might want the flexibility to choose different monitoring services without having to replace all their equipment.
- Long Contract Terms: While Vivint offers the option to pay for the equipment upfront and avoid a contract, most people finance the equipment due to its high cost. In such cases, the contract length can be up to 60 months. This is a relatively long commitment compared to some other security companies that offer shorter contract terms.
Pricing
- Equipment Costs: The upfront cost of Vivint’s home security equipment can vary depending on the package and features you choose. Basic starter packages can start at around $599.99, which typically includes a smart hub, motion sensor, and a few door and window sensors. More advanced packages with additional equipment like indoor and outdoor cameras, smart locks, and a garage door controller can cost several thousand dollars.
- Monitoring Fees: Vivint’s monitoring fees start at $29.99 per month for the basic Smart Security Monitoring plan, which includes access to the Vivint app for remote control and basic security features. The Smart Home Monitoring plan costs $39.99 per month and adds features like voice commands, smart thermostat control, and smart lighting control. The Smart Home Video Monitoring plan starts at $44.99 per month and includes all the features of the Smart Home plan along with live video streaming and the Smart Deter feature.
- Financing Options: Vivint offers financing options for qualifying customers, with some plans offering 0% interest for up to 60 months. This can make the upfront cost more manageable, but it also means you will be tied to a contract for the duration of the financing period.
In conclusion, Vivint Home Security offers a high-quality and advanced home security solution with a wide range of features and professional installation and support. However, it comes with a relatively high price tag and long contract terms, which may not be suitable for everyone. If you are looking for a top-of-the-line home security system with advanced smart features and are willing to invest in a long-term commitment, Vivint could be a great option for you. But it’s important to carefully consider your budget and needs before making a decision.
